1. Refund Eligibility: You are eligible for a refund under the following conditions:

 

Products must be returned in their original condition, unused, and in their original packaging (if applicable) within 7 days from the date of purchase.

 

2. All items sold on website are final sale. All return shipping costs to be paid by customer and will be deducted from the order refund amount. Returned products to be inspected first for any damages and quality checks.
 

Refund Process

 

To initiate a refund:

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1. Contact our customer service team at info@saulsimpex.com with your order details and reason for the refund request. If your refund is approved, we will process it within 14 business days.

 

2. You will receive your refund via the original payment method. In some cases, you may be required to return the product at your expense. We will provide return instructions.